Bo & Co. FAQ

 

What types of apparel does Bo & Co. offer?

Bo & Co. specializes in a curated selection of stylish and comfortable apparel. Our offerings include Smocked and Applique outfits as well as Bamboo Pajamas and everyday clothing which can be found in our Collections, which is organized by season/vendor. This can be found on our main menu section above. We specialize in trendy apparel for the whole family, without breaking the family budget. From soft cotton to bamboo to mixed fabrics, our only standard at Bo & Co. is style and comfort.

How can I choose the right size for my apparel?

Our outfits typically run TTS or True to Size, when this does not apply, we make sure to acknowledge that in the description of the exact item. 

What is Bo & Co.'s return policy?

Bo & Co. has a 14-day full refund return policy; we will accept any order that is not broken, damaged, stained, and free of any fragrances no questions asked. All returns will be issued a return shipping label and refund will be issued upon item being marked in transit by the mail carrier. 

What is Bo & Co's shipping policy?

At Bo & Co. we pride ourselves on being timely from receiving your order to shipping your order. Our goal is 1-2 days to ship from time of order, with the exception of orders placed Saturday at 3 P.M. ET through Monday at 7 A.M. ET due to the closure of all post offices. We track your package until it is delivered to ensure packages are not lost. If you find that your package is lost, please reach out to us on our Contact Us link in our main menu above and fill out a contact card in a timely manner, and we will be sure to immediately respond. Bo & Co. will issue a full refund if your package is lost in the mail if the package is found lost within 30 days of shipping date. 

What materials are used in Bo & Co. products?

Our apparel is crafted from high-quality materials that prioritize comfort and durability. We focus on fabrics that are soft to the touch and suitable for everyday wear, ensuring that our products maintain their shape and feel over time.

What is Bo & Co.'s clothing care policy?

To maintain the quality of your apparel, we recommend following the care instructions provided on the garment's label. Generally, machine washing in cold water and air drying will help preserve the fabric and color integrity.

How can I stay updated on new arrivals and promotions?

Connecting with us on Facebook using the link in the main menu is a great way to keep track with Bo & Co. Be sure to follow us for all the discounts and product launches, with many more surprises! Another way to stay informed about our latest collections and exclusive promotions, we suggest subscribing to our website using your email in the box below. This will ensure you receive timely updates directly to your email. 

Is there a customer support team available for inquiries?

Yes, our customer support team is available to assist with any inquiries you may have. You can reach out to us through the contact form on our website found above, and we will respond promptly to your questions or concerns.

Does Bo & Co. offer international shipping?

Bo & Co. does not offer international shipping at this time. We look to this being possible in the future, so for our international friends, please stop back by at a later date to see if we are offering international shipping.